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Research article
First published online October 13, 2020

Navigating the New Era of Influencer Marketing: How to be Successful on Instagram, TikTok, & Co.

Abstract

Influencer marketing represents a $10 billion industry in 2020 and is becoming of increasing relevance for many firms, especially those operating in a business-to-consumer environment. Few firms in the fashion, beauty, travel, food, or beverage industries are running marketing campaigns these days that do not include, at least to some share, a collaboration with popular users on platforms such as Instagram and TikTok. However, many marketing managers still have a less than adequate understanding of those platforms compared with their knowledge of more traditional media channels and often find it hard to make the right decision in this fast-moving environment. To provide some guidance in this respect, this article aims to give an introduction to the most critical platforms for influencer marketing. It then presents advice to firms who want to engage in influencer marketing as well as specific questions on identifying the right influencers to collaborate with.

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Biographies

Michael Haenlein is professor of Marketing and Associate Dean of the Executive PhD Program at the ESCP Business School, Paris, France (email: [email protected]).
Ertan Anadol is founder and CEO at Tanke, Paris, France.
Tyler Farnsworth is Founder and Chief Growth Officer at August United (email: [email protected]).
Harry Hugo is co-founder at Goat (email: [email protected]).
Jess Hunichen is co-founder at Shine Influencers (email: [email protected]).
Diana Welte is client services director at Dept (email: [email protected]).