A study on the knowledge and perception of artificial intelligence
Abstract
This study investigated the knowledge and perception of artificial intelligence among library and information science professionals in Zambia by surveying 245 randomly selected participants. The results show that the library and information science professionals had a favourable and encouraging outlook with regard to artificial intelligence but were also concerned about artificial intelligence replacing librarians’ roles and the barriers to adopting artificial intelligence technologies in Zambian libraries. The article suggests that libraries should consider the study’s findings before implementing artificial intelligence, particularly concerning technology and facilities, librarians’ proficiency in artificial intelligence, and leadership positions in artificial intelligence initiatives. The research can be used as a resource by library boards and associations to develop policies for implementing artificial intelligence in academic libraries, and fills a research vacuum in developing nations like Zambia regarding the knowledge of university and college libraries, and their willingness to use artificial intelligence.
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Biographies
A Subaveerapandiyan is a librarian at the Habitat School in Ajman, United Arab Emirates. Prior to his current position, he was chief librarian at DMI–St Eugene University in Lusaka, Zambia. He holds a Master’s in Library and Information Science from the Central University of Tamil Nadu and a Master’s in English Language and Literature from Bharathiar University, India. Additionally, he holds Post Graduate Diploma in Computer Application (PGDCA) and Post-Graduate Diploma in Library Automation and Networking (PGDLAN) qualifications. In recognition of his exceptional research in LIS, he was presented with the Society for the Advancement of Library and Information Science (SALIS)–Dr M Tamizchelvan Memorial National Special Appreciation and Meritorious Award as a young professional in 2021. Moreover, he has written over 30 research papers that have been presented at various conferences and published in various peer-reviewed journals, underscoring his significant contributions to the field. His research interests primarily focus on AI, research data management, digital literacy, scholarly communication, open science and open access.
C Sunanthini is a lecturer and head of the Department of Computer Science and Information Technology at DMI–St Eugene University, Zambia. She previously worked as a lecturer at DMI–St John the Baptist University, Malawi. With over nine years of teaching experience, she obtained a Master’s in Information Technology and E-Commerce from Manonmaniam Sundaranar University, India, and is now pursuing a PhD in Computer Science.
Mohammad Amees is a junior librarian at OP Jindal Global University, Sonipat, India. He has published three research articles in Scopus-indexed journals and completed his education at Aligarh Muslim University and Pondicherry University, India.
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Article first published online: June 14, 2023
Issue published: October 2023
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